PRIVACY AND SECURITY POLICY
All services provided through our Store are owned and operated by our company, HC Global Lojistik Hizmetleri Limited Şirketi, registered at İnönü Mahallesi, Kartal Caddesi, No:133/4 Ataşehir/İstanbul.
Our company may collect personal data for various purposes. The following explains how such personal data is collected and how it is protected.
As a natural part of our operations, our Store collects certain personal information about members, such as name and surname, company information, telephone number, address or email address, through membership registration or various forms and surveys available on our Store.
From time to time, our company may send customers and members information about campaigns, new products and promotional offers. Members may choose whether or not to receive such information when registering. They may subsequently change this preference through the account information section after logging in or use the relevant link included in the notification message they receive.
During the confirmation process carried out through our Store or by email, personal information electronically submitted to our Store by our members shall not be disclosed to third parties outside the purposes and scope defined in the "User Agreement" entered into with our members.
To identify system-related problems and quickly resolve any issues or disputes that may arise in connection with the services provided, our company records and uses the IP addresses of its members. IP addresses may also be used to identify users in general terms and to collect comprehensive demographic information.
Our company may also use the requested information, either directly or through persons with whom it cooperates, for direct marketing purposes outside the purposes and scope defined in the Membership Agreement. Personal information may also be used to contact the user when necessary. Information requested by our company, information provided by the user or information relating to transactions conducted through our Store may also be used by our company and persons with whom it cooperates, outside the purposes and scope defined in the "Membership Agreement," for various statistical assessments, database creation and market research without disclosing the identities of our members.
Our company undertakes to keep confidential information strictly private and confidential, to regard this as an obligation of confidentiality, and to take all necessary measures and exercise due care to ensure and maintain confidentiality and to prevent all or any part of confidential information from entering the public domain, being used without authorization or being disclosed to any third party.
CREDIT CARD SECURITY
Our company places the security of credit card holders shopping through our online stores among its highest priorities. Your credit card information is not stored in our system in any way.
When entering the transaction process, there are two things you should look for to understand that you are on a secure website. One of these is a key or lock symbol located in your browser. This indicates that you are on a secure web page and that all your information is protected through encryption. This information is used only in connection with the sales transaction process and in accordance with your instructions. Information relating to the credit card used during shopping is encrypted independently of our online stores using the 128-bit SSL (Secure Sockets Layer) protocol and transmitted to the relevant bank for verification. If the card is approved for use, the shopping process continues. Since no information relating to the card can be viewed or recorded by us, third parties are prevented from obtaining this information under any circumstances.
The reliability of payment, billing and delivery address information for orders placed online by credit card is checked by our company as a precaution against credit card fraud. Therefore, before orders placed for the first time through our online stores can proceed to the supply and delivery stage, the accuracy of the customer's financial information and address/telephone information must first be confirmed. Where necessary, the credit card holder or the relevant bank may be contacted in order to verify this information.
Only you may access and change the information you provide when becoming a member. Provided that you keep your membership login information secure, other persons cannot access or modify your information. For this purpose, membership transactions are carried out within a 128-bit SSL secure environment. This system is an international encryption standard designed to provide a high level of security.
Today, online shopping websites that provide an information line or customer service and clearly display their address and telephone information are generally preferred. This allows you to obtain detailed information about any questions you may have and to make a more informed assessment of the reliability of the company providing online shopping services.
Note: We recommend checking that the company's full address and telephone number are displayed on online shopping websites. Before making a purchase, note all telephone and address information for the store from which you intend to purchase the product. If you have any concerns, verify the information by telephone before making your purchase. All our online shopping websites provide full information about our company and its location.
MAIL ORDER CREDIT CARD INFORMATION SECURITY
Identity and credit card information submitted to us through the credit card mail-order method shall be stored by our company in accordance with our confidentiality principles. This information is retained for 60 days against possible objections relating to credit card charges that may arise with the bank and is subsequently destroyed. If any amount other than the amount specified on the mail-order form approved by you and submitted to us in payment for the products you ordered is charged to your card, you may naturally dispute this with your bank and prevent payment of that amount, and therefore this does not constitute a risk.
THIRD-PARTY WEBSITES AND APPLICATIONS
Our Store may provide links to other websites within its website. Our company accepts no responsibility for the privacy practices or content of websites accessed through such links. Advertisements published on our company's website are distributed to our users through our advertising business partners. The Privacy Policy Principles set forth in this agreement apply solely to the use of our Store and do not cover third-party websites.
EXCEPTIONAL CIRCUMSTANCES
In the limited circumstances set forth below, our company may disclose user information to third parties outside the provisions of this "Privacy Policy." These circumstances are limited to the following:
1. To comply with obligations imposed by laws, decrees, regulations and other applicable legal rules issued by competent legal authorities;
2. For the purpose of fulfilling and implementing the requirements of the "Membership Agreement" and other agreements entered into between our Store and its users;
3. Where information relating to users is requested for the purpose of conducting an investigation or inquiry duly carried out by a competent administrative or judicial authority;
4. Where it is necessary to disclose information in order to protect the rights or security of users.
EMAIL SECURITY
Never include your credit card number or passwords in emails sent to our Store's Customer Service regarding any of your orders. Information contained in emails may be viewed by third parties. Our company cannot guarantee the security of information transmitted through your emails under any circumstances.
BROWSER COOKIES
Our company may obtain information about users visiting our Store and their use of the website through the use of a technical communication file (Cookie). These technical communication files are small text files sent by a website to the user's browser for storage in memory. The technical communication file facilitates use of the Internet by storing status information and preferences relating to the website.
The technical communication file helps obtain statistical information about how many people visit the Site, for what purpose a person visits the Site, how many times they visit and how long they remain on the Site, and helps dynamically generate advertisements and content from user pages specifically designed for users. The technical communication file is not designed to obtain data or any other personal information from memory or your email. Most browsers are initially configured to accept technical communication files; however, users may change their settings so that technical communication files are not accepted or so that they receive a warning when a technical communication file is sent.
Our company may amend the provisions of this "Privacy Policy" at any time by publishing the amended policy on the Site, by sending users an email or by otherwise publishing it on its website. If the provisions of the Privacy Policy are amended, such amendments shall become effective on the date of publication.
For any questions or suggestions regarding our Privacy Policy, you may send an email to [email protected].
Company Name: HC GLOBAL LOJİSTİK HİZMETLERİ LİMİTED ŞİRKTETİ
Address: İNONÜ MAH. KARTAL CAD. NO:133/4 ATAŞEHİR / İSTANBUL
Email: [email protected]
Tel: 0(850) 640 12 66
Fax: 0(216) 573 16 46